Sony anything is trash because the… Sony anything is trash because the company belongs in a dumpster. Its time for the old geezers to retire and make better judgment calls. Banning cyberpunk from Playstation because you couldn't get on board with the vision and then saying how bad the game was, Ha! The games awesome and you just made yourselves look irresponsible once again.

Appalling Customer Service. Appalling Customer Service. Ordered Sony wf-1000xm4 headphones online. Courier refused to deliver to street address and returned to Sony warehouse. Numerous emails and telephone calls over multiple weeks to have product re-shipped unanswered. Sony has my money and my headphones and will not provide any information on either refund or if/how/when product will be re-shipped. Regret not purchasing from Bose or Apple, who both have excellent customer service, couriers and products. My advice would be to avoid Sony at all costs. They have lost me as a customer forever.

No customer service to speak of. Can understand frustration of people giving single star for Sony Customer service. Am sure many would give zero stars if possible. Purchased game via my Sony account . Was billed immediately but game did not appear in my library. Contacted customer service but have not had any useful help in over 2 weeks since purchase. Asked Paypal to step in and because Sony did not reply to them was awarded a refund. Within minutes my Sony account was suspended even though they were at fault. Intersesting to see if can get account unsuspended.

Can’t provide a basic service Can’t provide a basic service that their competitor offers. Quite sad to see that they want to keep up and don’t offer the same advantages to achieve that.

Appalling, broken services You better hope you never get your account hacked, which Sony is known for because it happens so often - they won't send the reset email outside of their office hours! So you get to go to hell, Sony customer. Never buy anything from this company. Never use their services, and your life will be better for it.