Pathetic customer service Pathetic customer service, takes 5 days to get a response and by then the price match offer is over. All part of their game, but probably a blessing as would hate to see their aftersales support. Im buying samsung or LG instead

Appalling Customer Service. Appalling Customer Service. Ordered Sony wf-1000xm4 headphones online. Courier refused to deliver to street address and returned to Sony warehouse. Numerous emails and telephone calls over multiple weeks to have product re-shipped unanswered. Sony has my money and my headphones and will not provide any information on either refund or if/how/when product will be re-shipped. Regret not purchasing from Bose or Apple, who both have excellent customer service, couriers and products. My advice would be to avoid Sony at all costs. They have lost me as a customer forever.

Excellent customer service! Excellent customer service! Purchased a Sony Walkman but was faulty after a few days. They replaced it with a new one with great service!

I bought a Sony gift code for… I bought a Sony gift code for Playstation and before I used it, within a day, the card was drained of its balance. Sony said they can do nothing, that its my problem. Ridiculous because nobody had access to the code. I'm no longer buying any Sony products. It's sad because I used to think of them as a quality product provider. My family has had $5,000 TVs and expensive laptops in the past from them. Their customer support is no good though.

"Bluetooth second device connected"… "Bluetooth second device connected" "bluetooth connected" "poweroff" "poweron" so stupidly loud notifications by so stupid developers. Why not just make the volume of notifications controllable or same as the one set on a device the headphones are connected. It would be safe to assume that this is some type of grand scheme to defean people by these stupid companies.