SHABBY CUSTOMER SERVICE FROM SHABBY CORPORATION Shocking customer service from SONY CORP for well known defective product e.g. HT-MT500 soundbar. Advised me to pay £33.60 for inspection by Authorised Sony Repair Centre knowing that the PCB required for repair was no longer available and inspection fee could not be credited against a repair as advised. Then was offered £100 buyback on soundbar system purchased 3 years ago for £445. LAST PURCHASE OF ANYTHING SONY FOR ME.

Beware! Sony will not replace TVs delivered broken. Beware! Do not receive any items from Sony or their delivery company DHL unless you open & inspect prior. Our $2,500 TV was delivered with a broken screen that could not be seen until we completely unpacked the box and removed the cardboard sheet covering the screen. After 2 weeks of chasing them up and after initially being told they would replace it have now said they will not. Their reason being that the damage to the screen was not consistent with the condition of the box. After being a loyal Sony customer for over 20 years, this horrible customer service experience has ensured I will never buy another Sony product again. Beware!

Excellent customer service! Excellent customer service! Purchased a Sony Walkman but was faulty after a few days. They replaced it with a new one with great service!

"Bluetooth second device connected"… "Bluetooth second device connected" "bluetooth connected" "poweroff" "poweron" so stupidly loud notifications by so stupid developers. Why not just make the volume of notifications controllable or same as the one set on a device the headphones are connected. It would be safe to assume that this is some type of grand scheme to defean people by these stupid companies.

I purchased my first Sony TV I purchased my first Sony TV. Bravia 65 Inch. Didn't last 6 months. Warranty service has been playing me for 3 weeks and counting. Every 3 days I send pictures, then 3 days later another response from Sony asking for the same ones. The number given to call is not Sony but a call center with no answers or abilities to give a contact to actually communicate with Sony. After 3 weeks I tell the call center I have proof Sony received the pictures, and within 2min the agent confirms it. Going on week 4 now with the call center telling me that I'm going to be contacted by Sony, and surprise. Nothing. I've seeing horrible reviews about Sony Bravia 65inch tvs. Will never purchase another Sony TV again, and will be sure to let all friends and family know about this ongoing experience with Sony Warranty service.