SHABBY CUSTOMER SERVICE FROM SHABBY CORPORATION Shocking customer service from SONY CORP for well known defective product e.g. HT-MT500 soundbar. Advised me to pay £33.60 for inspection by Authorised Sony Repair Centre knowing that the PCB required for repair was no longer available and inspection fee could not be credited against a repair as advised. Then was offered £100 buyback on soundbar system purchased 3 years ago for £445. LAST PURCHASE OF ANYTHING SONY FOR ME.

Excellent customer service! Excellent customer service! Purchased a Sony Walkman but was faulty after a few days. They replaced it with a new one with great service!

Appalling Customer Service. Appalling Customer Service. Ordered Sony wf-1000xm4 headphones online. Courier refused to deliver to street address and returned to Sony warehouse. Numerous emails and telephone calls over multiple weeks to have product re-shipped unanswered. Sony has my money and my headphones and will not provide any information on either refund or if/how/when product will be re-shipped. Regret not purchasing from Bose or Apple, who both have excellent customer service, couriers and products. My advice would be to avoid Sony at all costs. They have lost me as a customer forever.

Sony anything is trash because the… Sony anything is trash because the company belongs in a dumpster. Its time for the old geezers to retire and make better judgment calls. Banning cyberpunk from Playstation because you couldn't get on board with the vision and then saying how bad the game was, Ha! The games awesome and you just made yourselves look irresponsible once again.

Pathetic customer service Pathetic customer service, takes 5 days to get a response and by then the price match offer is over. All part of their game, but probably a blessing as would hate to see their aftersales support. Im buying samsung or LG instead