My Turtle Beach Flight One control… My Turtle Beach Flight One control worked perfectly until an update to MSFS that affected it’s performance. Turtle Beach support still responded to my issues quickly and professionally doing all they could to help. I could not have asked for better support. Roy was great!

The plastic part of the microphone… The plastic part of the microphone broke on a pair of Turtle Beach gaming headphones I bought my son for $160. I disassemble the headset to find I spent $160 on about $1 worth of thin plastic, cheap circuit boards, and terrible soldering. The few small screws the headset had were stripped out, most of the headset is snap together and held together with glue. In my honest opinion this is the lowest quality electronic I have ever disassembled to this point in my life. Not sure if this is the standard of electronics these days but I wouldn't pay $5 for another pair of these brand new.

Excellent customer service!! I brought the P12 wireless headset and it's amazing. A really great product and great sound. Unfortunately the headset started emitting loud white noise. I contacted Turtle Beach as the product was still in warranty and they swiftly sent me a new one. Excellent service.

Great headset and really great after… Great headset and really great after sales (my son lost the wireless dongle for his ps5 connection and the customer support ended up giving us a call while new headset because the dongle itself was out of stock.) Outstanding

It broke but they fixed it Not sure what happened but something going up inside the yoke and it became totally unusable. I contacted support and they sent me a prepaid label to ship the old device back and 2 days afterwards I found the new device sitting on my porch. Great service guys!