Paul Marshall
GBGreat headset and really great after… Great headset and really great after sales (my son lost the wireless dongle for his ps5 connection and the customer support ended up giving us a call while new headset because the dongle itself was out of stock.) Outstanding
Robert Winkler
GBResponsive, Help-full, Timely My Stealth 700 Gen 2 headset main volume rocker was unresponsive after only owning it for about 3 months. Turtle Beach was very responsive when I reached out for assistance. After trouble shooting didn't work, TB had me send in my headset and had a new one out to me within a week. AND this was during the Christmas holidays. Fantastic customer service. I've used turtle beach since I was able to afford them and always will.
Allie
GBTurtle Beach was very easy to work… Turtle Beach was very easy to work with. They stand behind their products. The warranty replacement process was smooth. They covered all of the shipping and was able to get us a replacement for my husbands 700 series Xbox headset within a reasonable time. Thank you!
Minos
GBThe ease of the warranty process was… The ease of the warranty process was nice enough for a full-time employee and a full-time parent. The process allowed me to take my time to grab all of the data, set up the photos and attach all of that to an email.
Ariel
GBExcellent Job The person who was helping me did an excellent job at giving me all possible suggestions to fix my issues and when they didn’t work, even though my warranty expired, they still did me a solid and sent me a new pair of headphones. Thank you Ed!