Excellent customer service!! I brought the P12 wireless headset and it's amazing. A really great product and great sound. Unfortunately the headset started emitting loud white noise. I contacted Turtle Beach as the product was still in warranty and they swiftly sent me a new one. Excellent service.

Excellent service and easy to deal… Excellent service and easy to deal with. Contacted them and explained the issues I was having with the headset transmitte and detailed what steps I had taken to troubleshoot. Rex their service tech asked me a couple other quick questions in and email and shortly after a new transmitter was shipped. Emails to confirm shipment as well. About as smooth or a warranty process for a great customer experience.

The ease of the warranty process was… The ease of the warranty process was nice enough for a full-time employee and a full-time parent. The process allowed me to take my time to grab all of the data, set up the photos and attach all of that to an email.

My Turtle Beach Flight One control… My Turtle Beach Flight One control worked perfectly until an update to MSFS that affected it’s performance. Turtle Beach support still responded to my issues quickly and professionally doing all they could to help. I could not have asked for better support. Roy was great!

Great Service I was impressed with the timely response to my request for warranty repair or replacement. RMA sent quickly as was the response when you received my item. A replacement item arrived within a few days. Very happy with the service. I'm also happy with the Velocity One Flight Yoke and Throttle Quadrant. It makes the simulator all that more injoyable.