Zachery Van Ness
GBAmazing customer service Amazing customer service. Replaced my headset after the extending band had snapped when I went to put my headset on. Turtle beach promptly replied to my email and replaced my product, even after warranty!! An amazing company all around, they definitely take care of their customers.
David
GBExcellent customer service!! I brought the P12 wireless headset and it's amazing. A really great product and great sound. Unfortunately the headset started emitting loud white noise. I contacted Turtle Beach as the product was still in warranty and they swiftly sent me a new one. Excellent service.
matt wozniak
GBbroken trigger I had commented on a Facebook ad about a broken controller trigger they had commented and sent a link that customer service would want to know. I messaged them and they wanted the controller sent in and sent me a whole new Replacement. Awesome customer service, Thank you so much.
NUMA JONES
GBTurtle beach has been great Turtle beach has been great. I love the new stealth pro headset and the stealth rgb controller. I did have an issue the the RB button on the controller not working. Contacted turtle beach and easily made a warranty exchange. They sent me a brand new working controller.
Allie
GBTurtle Beach was very easy to work… Turtle Beach was very easy to work with. They stand behind their products. The warranty replacement process was smooth. They covered all of the shipping and was able to get us a replacement for my husbands 700 series Xbox headset within a reasonable time. Thank you!