Jennifer Mancell
GBGreat service and tech support We have been using GlocalMe during our travels for 2 years to date, through Canada, the US, the UK and New Zealand. We have rarely experienced any problems but on the couple of occasions we have had difficulty connecting the online service has been quick, efficient and effective. Thanks to Elaine and the tech support for quickly solving our issues.
Dr E V
GBHelp from GlocalMe- thanks, Lucas! I had a technical problem with GlocalMe when arriving to France, but Lucas helped me by answering emails promptly, and that problem had been fixed! I am very grateful for that persistance and ready to help attitude! Many thanks! Elena
Simon
GBExcellent Customer Support Excellent Customer Support! Diana helped me with corrections on my account to my data plan and did everything quickly and without any hesitation! It's great to have this Numen Air device for travel, but the great support that comes with it is also an unexpected plus!
Ana Mcculloch
BRGreat service Great service, always chat available.. Diana and Farro are the best! The other agents sometimes not willing to help or give us wrong information.. Technical support need to understand that sometimes error occurs and we let us down.. I use also Skyroam so I have both experiences ..
Deborah Shelgren
GB5 Star support I lost a device with data plans and when I linked the replacement device they disappeared. I contacted support and within minutes Elaine had found the lost data plans and transferred them to my new device. Friendly, helpful, professional, knowledgeable and smart.