Good customer service Convenient, pretty easy to use service. What is actually outstanding is the customer service. I’ve had to reach out twice with small issues and both times were solved quickly and easily. Once over email, and another time using the chat feature. Diana on chat was quick and pointed me in the right direction to get my question answered. Thanks Diana!

Great customer service on the road I have used GlocalMe in Europe, Asia and North America, for the most part without problems. Customer service on the road, though not much needed, has always been fast and efficient. Thanks Lucas for your speedy help while I was in Tokyo recently to correct a problem when my device, though still working, presented with a lock screen.

Excellent Customer Service: Fast and Focused… I had a little trouble having my iPhone talk with the new G4 Pro from GlocalMe. My iPhone recognized the network but couldn't connect. G4 Pro had a way to connect with Tech Support, and Elain helped solve my problem within 5 minutes, even while a GlocalMe device upgrade was happening. I'm not a techie at all, but I was able to follow setup and get this device working well, with Elain's quick support, in little time. I'm road testing this in Singapore and Japan, but so far it seems to work great - faster service than my cellular service!

Help from GlocalMe- thanks, Lucas! I had a technical problem with GlocalMe when arriving to France, but Lucas helped me by answering emails promptly, and that problem had been fixed! I am very grateful for that persistance and ready to help attitude! Many thanks! Elena

It work really good for truck drivers I… It work really good for truck drivers I had it with me when I was over the road and was able to play games on a gaming pc with no lag or dropped service in any state or even in the mountains