Aimar Tuul
EEReally pleasant customer service After received product (small CMOS battery) had little bit different connector, they generously offered a few different solutions. They offered to send correct new product but also another faster solution. After a little wait overlapping holiday season, they sent me the correct battery and I happily received it unexpectedly fast. (Faster solution was also very clever and useful.)
Gamicus Aurelius
GBSPLENDIFEROUSLY AWESOME!! I was pleasantly surprised how helpful they were in warranty -ing my cell case.. I was preparing for a lengthy battle of words. I was wrong... They were friendly and cooperative.. They replaced my broken cell case in one email.. They only asked for my address. I have other fones I will be buying cases from them from now on.. I will be buying another new cell with a new Rome case with holster.. Their cases are attractive and ergonomic. Thank you Rome for helping me..
Mack Richburg
GBRometech is an amazing company Rometech is an amazing company, not only did I make an initial purchase thru Amazon but I have called back because I keep breaking my clip(my own fault), and they have accommodated me every time. Great customer service.
Ellen Amantea
GBRecently made great customer service a purchase that arrived… Recently made a purchase that arrived as a mistaken item. I then received above and beyond communications from Rome Tech ( several pleasant, unsolicited and sincere inquiries regarding how to correct the issue). Five stars for customer service !! … which sadly fails a lot these days
Arun Sharma
CAThey contacted me via email to… They contacted me via email to double-check my laptop model number after I placed an order for a CMOS battery with them, in order to ensure that the correct battery was sent to me. The battery arrived on schedule, and the agent's email response time was prompt.