Barry Shapiro
GBToday was my first appointment with a… Today we had two excellent installers come out and install our new antenna and modem. Donnie and Justin were gentlemen and got us going with three times the band width of Bluespan, same price and no contract. Thank you, Simply Bits Today was my first appointment with a Simply Bits salesperson name Shaun. So far, my experience couldn't be better. Shaun was calm, clear, authentic and friendly. My install will happen within the next ten days. If everything goes like today, I'll be a very happy customer.
customer
GBTechnician was excellent!! Our technician did a fantastic job and took great care of our needs for our home, so we greatly appreciate them! Thank you so much!
customer
GBAfter waiting for at least 15+ minutes… After waiting for at least 15+ minutes the support person said she could not reset the modem because our router was not Simply Bits. We have trouble setting up our computer and smart TV and was working with Google support because it’s their router. Their suggestion was to have the modem reset. So our internet, except to our iPhone, doesn’t work and we can’t get help from you.
Karla
GBAmazing service!! Amazing service!!! We finally can enjoy streaming without the annoying buffering! From the great phone customer service to our wonderful tech Donny, we are beyond pleased to be part of the Simply Bits family. Thank you all.
Larry
GBNo call to install. I never got a call to schedule installation. I since had to leave town for a week or so so I may be paying for nothing. I am having surgery on September 12 and will then be unavailable for at least a week to meet any installation personnel. Please advise how to resolve this issue. Larry Klose 529-603-3498