Barry Shapiro
GBToday was my first appointment with a… Today we had two excellent installers come out and install our new antenna and modem. Donnie and Justin were gentlemen and got us going with three times the band width of Bluespan, same price and no contract. Thank you, Simply Bits Today was my first appointment with a Simply Bits salesperson name Shaun. So far, my experience couldn't be better. Shaun was calm, clear, authentic and friendly. My install will happen within the next ten days. If everything goes like today, I'll be a very happy customer.
Pamela Uschuk
GBSuzette Masters of Simply Bits quickly… Suzette Masters of Simply Bits quickly resolved our problem that no tech could fix. She sent out a crew to our house who replaced a bad wire, and we have our internet back on. Suzette was thoroughly professional and went out of her way to help us. We appreciate this excellent service.
Eb
GBGreat Internet. Outstanding Service I woke up yesterday morning with my internet not working. I called tech support at 8am and there was a technician (Justin) at my door within 30 minutes. He diagnosed the problem (my equipment was 10+ years old) and had everything up and running within another 30 minutes. I was out the door to work by 9am. And on top of it all I received a call prior to the tech coming out and after he left, from Suzette (who is wonderful!) to make sure everything was working correctly. Thank you Simply Bits!
customer
GBCustomer service by the installer was… Customer service by the installer was done efficiently. The installer took his time to ensure that the system worked and that we were able to connect our devices. He spent a lot of time trying to get our lap top computers to connect to the wifi system, but to no avail. It was determined that one computer was outdated and wouldn't connect to the system while the second lap top did finally connect. Our internet speeds have greatly improved over the previous provider who would not correct the exposed phone lines in our back yard after 4 years of negelect.
Therese Griffin - rejected cou
GBJason was very professional in his… Jason was very professional in his presentation by his mannerism and working on my roof. But unfortunately, we couldn't make the connection. I live in Swan Lake Estates that another resident is proud to be your customer. I'm towards the back of out Swan Lak Adult Community - Manufacture homes. Too many trees in-between not able to connect. If you ever get a higher reach please contact me because my friend loves your service. I need help.