Awesome customer service very… Awesome customer service very professional, received my equipment very quickly with no issues. I would highly recommend so much better than those other providers. Finally a landline that has great service without the big provider hassels.

Clear Cut Communication With Community Phone Representatives I was so stressed out I was trying to find a company that is customer friendly. Looked up Phone ratings Community Phone, has a TOP rating. The individuals that represent the company are pleasant, didn't transfer me from one place to another; and after waiting on the line; didn't cut me off. I see why the company has a good rating. I am also happy to have the personal assistance that I received from the Onboarding office. I was having a lot of trouble getting my phone service straight; but by the kind guidance that I have received from the agent; at the Onboarding Office; who I had been speaking to by e-mail, all is well. A pleasant surprise! He reached out to me by phone. And offered assistance. My landline was already switched; I was having difficulty switching my cellular from another phone company to Community Phone. All is set. He helped me tremendously; I will let my Senior Wellness Center in DC know about this service. I highly recommend this company and Its outstanding customer support. Mary W.

Community Phone Always On Community Phone stays on when power goes off due to weather. One time I was disconnected, the advice to reboot worked. Help is always available. We have a Panasonic Cordless Answering System with 4 handsets. I turned off the answering system. I have phone contacts in google voice. All our phone calls show caller and number on handsets. Missed calls show up on the Community Phone device.

This company has their customers best interest in heart You are very committed to helping your clients. I was impressed with the knowledge you gave me and walking me through the complete phone set up. The phone box arrived in expedited time also. The ease of ordering, setting up, receiving my phone number and reaching customer service for support was amazing. Thank you for taking care of your customers

very bad experience Was not until after paying upfront for the year was told that the A-I they use does not recognize calls coming from Verizon phones so friends had to call a cell phone . Once I cancelled service and try to return base unit was told they DONT REFUND for service only for the return of the base unit , this all took place within a week , Dont trust these folks and dont fall for their discount if you buy a year upfront ! UPDATE..I have been able to resolve problems with Community Phone and have received refunds Thanks Britney