Kathleen Nelson
GBThe monthly cost for my (land line) is… The monthly cost for (land line) is great! Getting an account set up was easy. Customer service was great. They followed up to see how my set up and first few days went. This was helpful and appreciated. The company seems truely genuine in their desire to offer good service at affordable rates and caring about their customers. Thinking about using them for cell phone service too.
Sharon
GBCustomer service was excellent Customer service was excellent, please keep it going in America. We're still having a little problem with connection but pretty sure it's our location. Prices are very good, after dealing with ATT,I would say they are excellent.
Melissa
GBAwesome customer service very… Awesome customer service very professional, received my equipment very quickly with no issues. I would highly recommend so much better than those other providers. Finally a landline that has great service without the big provider hassels.
Logic
GBWe used their service for a year - we would not do it again My opinions are based on my individual experience and are expressed for the purpose of helping Community Phone improve their services and policies. We used their service for a year. The initial setup was difficult, in that we did not give us a local area code and we had to work with their customer service to get that setup, it took weeks and required additional hardware. We also found that the sales team didn't tell the whole truth about their services. For one thing, they said they offered long-distance calling, but it was very difficult to make long-distance calls. You needed to essentially use a calling card that was for purchase at an additional cost. This was greatly inconvenient and required additional steps for making a long-distance call. Also, when we ended service, we were charged for the equipment, even though we returned it. They stated we did not return its back battery cover of the main unit and it had 2 small scratches on it (which we did not notice when we sent it to them). Prior to their charging us they agreed to let us send them the back cover to avoid the $100 fee. But they then, a few days later they emailed and used the 2 small scratches on the unit to deny the refund even though we already took steps to send them back the missing cover. Overall, I would not do business with them again.
Amy Mac Alpine
GBZERO STARTS ZERO STARTS! BEWARE THESE GUYS ARE FRAUDS !!! THEY WILL STEAL YOUR MONEY THEY SELL YOU THE SERVICE AND TELL YOU IT WILL WORK IF THE CELL AND INTERNET TOWERS GO DOWN... TOTAL LIE. THE RETURN POLICY IS ALSO HOGWASH. THEY NEVER RETURN YOUR MONEY, ITS NOT FULLY REFUNDABLE. STAY AWAY !