Stay away from this website to buy…sorry by mistake wrong website Stay away from this website to buy anything. I bought an item 3-4 days ago and so far I have not received any communication about when the item will be shipped. I did get email that order was received. I sent multiple emails about inquiring the status or when it will be shipped, but absolutely no response. I cannot recommend anyone to buy anything from this website. Update: my sincere apologies to pinto.com. I thought I had typed pingodepot.com. Please disregard my comments about pingo.com.

I've been a customer since 2015 I've been a customer since 2015. I'm amazed at the level of attention Pingo has provided me. I sent an email reporting an issue to my destination. I got a quick response and personable attention. Jay did an awesome job explaining the steps that were taken to escalate my situation, he also followed up by calling me and sending an email with all the details. Small things like these makeup a great experience. For me finding a company with great customer service is a must. I don't care how "great" their service may be or how "big" the company is, if I feel that their customer service skills are not top notch I change companies in a heartbeat. This is the first time I reach out for help since I have Pingo and I'm glad to say that I'm not disappointed!

Access Number Malfunction I have been using pingo for a very long time and have never had problems with it. For some reason I've been trying to make an international call today and can't get past the access number. Normally I get the automated pingo welcome message but this time it's just ringing with no connection to my account at all. UPDATE:- I am re-writing this review since within minutes the system has been restored. That was very fast and very effective.

New client: Calling from my cellphone in the US to Cellphone in Paris France My girlfriend is in Paris, France for a month and after spending almost $400 with AT&T I started investigating alternatives. I tried "Pennytalk" a complete joke and Skype which is fine if your near your PC. I am calling cellphone to cellphone both AT&T US (CA) cellphone numbers. The first phone call went through without a hitch and subsequent phone calls were better then my providers! I read the bad reviews and can't understand what the problem is? This is a first rate stand up company that I will recommend to all my friends! Eric S, Palo Alto, California

The monthly fee negates the rates. There's a convenience with using this service I suppose, but because of a monthly fee, you need to take that into consideration when calculating the rate. There's other phone services or phone cards out there that offer the same or in some instance better rates, without any fees. Also, their website has issues. I can't edit my own profile. Customer service were excellent at trying to remedy the situation. It seemed like they really go out of their way to do what's right, make customers happy, and do what it takes to fix problems that may arise.