I had a very good experience with the… I had a very good experience with the customer service after I ordered the wrong keyboard layout. My wife absolutely loves the look and feel of the keyboard and mouse as it matches her new custom built PC (white shadow). The only issue we are having now is that the mouse keeps right clicking on its own which is super annoying and we will be returning.

ROCCAT Vulcan 100 1st Purchase - May 2019 (amazon) What - ROCCAT Vulcan 100 Issue: Often used keys non responsive or double presses when tapping it repeatedly to get it to work RMA request - Jan 2021 Refunded and purchased like for like at another store (box.co.uk) - Jan 2021 Issue: exactly same issue as first keyboard. RMA request - May 2022 Poor quality of keyboards.

Excellent set from Roccat Excellent set from Roccat. My mouse scrolling wheel had an issue, after a fast and reactive troubleshooting they managed to send a new one ASAP (within 3 days). I'm loyal to Roccat and so satisfied from all the products I ordered on Roccat.com (mouse, keyboard, headset).

quility Products and affordable prices Roccat offers good quility Products to afforable prices, which i personally am very happy with. The support is outstanding with quick response times and friendly messages. I am very happy to be a part of the roccat community.

Customer friendly Bought a wireless headset in march, nice hardware quality, stress-free installation on windows and great sound. Lost the transmitter in June while relocating. Tried to find it as spare part inside shop - not available, so i called the support to ask about possibilities… got a new transmitter for free just a few days later per postage. Definitely 5 star support!