Bella
GBNOT AN UNLOCKED PHONE Waited a week for shipping then set up the phone and everything- turns out they didn’t send me an unlocked phone. I don’t understand how I can trust their inspection process when they mix up locked and unlocked phones. There was no discount or any offer for getting the right one and had to spend 30 mins on the phone with customer service just for them to say oops.
William Leatherwood
GBIt was very straight and upfront It was very straight and upfront, not gonna lie I bought a refurbished phone from another company and not even a year later started having issues with both phones, so I was very very hesitant on even buying this iPhone 11 Pro Max refurbished. Everything looks good and functions good I bought mine in good condition do to it being a much older phone and it met my expectations!
Dennis White
GBArrived with outdated IOS When trying to activate my new to me iPhone 14 I received a message that the was IOS17.2.1, and needed updating to IOS 17.4.1, so I could pair it with my old iPhone SE. Not being very "techy", I didn't know how to download the update. I contacted your Tech Support and was advised to initiate a return, which I've done. It's now in the mail back to your company, with my request to update it's IOS.
JC
GBI was a little disappointed by the… I was a little disappointed by the amount of battery health. It was at 78%. I thought Gazelle at least provided 80%. when I chatted through the app, they told me just that, but then backtracked and said 75% and said they were mistaken. No discount off of the purchase and no "making the customer happy" mentality. I may look elsewhere, next time I purchase. Joel
K Coyle
GBVery nice phone carefully packaged with… Very nice phone carefully packaged with everything I needed. Fast and easy to order. Great communication as in was route to my house. Very satisfied. K coyle