Dennis White
GBArrived with outdated IOS When trying to activate my new to me iPhone 14 I received a message that the was IOS17.2.1, and needed updating to IOS 17.4.1, so I could pair it with my old iPhone SE. Not being very "techy", I didn't know how to download the update. I contacted your Tech Support and was advised to initiate a return, which I've done. It's now in the mail back to your company, with my request to update it's IOS.
Peter Fiddler
GBMerchandise lost, eventually refunded Merchandise lost, eventually refunded. I ordered an iPhone more than three weeks ago. The last tracking message was somewhere on the other side of the country. Apparently it went by way of the Bermuda Triangle. Gazelle did not answer emails about this. I finally got results via the chat.
Matthew Mattson
GBThe iPad 9th gen is in great… The iPad 9th gen is in great shape—we’re super happy. There are probably scuffs or scratches that make it “Fair”, but the glass is super clean and i put it in a case—it works great!
Michael
GBPurchased a used iPhone 15 Pro Max in… Purchased a used iPhone 15 Pro Max in excellent condition. It showed up true to the description. One tiny blemish on one of the camera surrounds, but otherwise pristine. Not damage to the screen, sides, or back glass of the device or the camera glass. Would highly recommend them. Basically a brand new iPhone for $200 less than retail!!!!!!
Bob D.
GBFound the phone that my friend wanted… Found the phone that my friend wanted and needed for the job that she now has. She is a soldier in the middle east. Based on advice from the people at Gazelle, I learned that the phone could be shipped to an overseas location. Nothing but Good News from the people at Gazelle. I will use them again as the situation warrants.