Miriam Heilman
GBiPad Air 5 was in beautiful condition iPad Air 5 was in beautiful condition. Delivered quickly. Excellent price. Easy to transfer from old iPad to new. Wish the battery life was a bit better, but Gazelle doesn't promise new batteries. Might be the Logitech Combo Touchpad Keyboard case pulls more from the battery than expected. All around great purchase.
KH
GBValue, quality and smooth transaction I purchased our second “near new” iPhone 13 from Gazelle. It was flawless. I purchased iPad 9 recently. The overall process and product value has been positive. With this last iPhone purchase, I also traded in a iPhone XR. I assessed it conservatively and upon Gazelle review, I was notified it was in better condition and they increased the offer. I recommend using there services based on value, product availability and transaction execution.
JC
GBI was a little disappointed by the… I was a little disappointed by the amount of battery health. It was at 78%. I thought Gazelle at least provided 80%. when I chatted through the app, they told me just that, but then backtracked and said 75% and said they were mistaken. No discount off of the purchase and no "making the customer happy" mentality. I may look elsewhere, next time I purchase. Joel
Mark Weir
GBShipping was very poor. Shipping was very poor. It took over twice as long to get the product as advertised. When I called customer service, they were not very helpful. They did not know how to tack it further and just said to wait a week and then file a claim that it was lost in the mail. They did not issue an investigation number or a way to further investigate the items shipping status.
Roberto Tapiz
GBCame quickly Came quickly. Purchased a phone in fair condition. But as far as I can tell it’s in good or like new condition. Pleasantly surprised.