very bad fixing of the problem Answer was quick but so unprecise that me as a normal person could not work with that information. so problem still not resolved.

They only got one support guy answering… They only got one support guy answering all the questions. I don't care which location the server is, they should have more support reps. You'll get a simple answer the next day because probably the only support rep available is either overloaded with too many tickets or in sleep during off business hours. Not very helpful on urgent situation when you're abroad or on the road with different time zone. Their security is also lacking as there is no firewall for port blocking at the router level. The price may be competitive but you get what you pay for if you don't mind with the challenges of tackling on your own and facing security issues.

I have been a data center technician… I have been a data center technician for many years. As a new TrustPilot user, I would remiss if I didn't review some of the companies I have worked on/for. I remember when Dedicated was a 1/2 rack and called LA Dedicated. What they have pulled off in the years since, shows that they have a recipe for success. Few companies know how to build a network properly. Dedicated is one of them.

Not so bad A good price vs quality for a dedicated servers. Some outages (the last lasted more than 2 days ;) )... but still ok. The support answers quickly during working hours. The answers are not always precise, but in the end with a little patience, you arrive at the result.

A straightforward, smooth experience I've never colocated a server before, but Dedicated.com made the experience straightforward, fast, and easy. I had a bunch of questions before I bought any services and the COO himself answered me right away. Then once I signed up, the staff guided me through the handoff process and they were friendly and accommodating. And the control panel in the members area is just like what you'd find on VPS/cloud hosting (except it's my own box spec'd exactly how I want). Honestly I couldn't be happier and I know if I run into any issues, Dedicated will be there to help. If you have your own server and want at least a 1gbps connection, check them out you won't be disappointed =)