eSIMcard.us

Chelsea, 10001, New York, United States
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3.35
Based on 20 Reviews

5

55.00%

4

5.00%

3

0.00%

2

0.00%

1

40.00%
About eSIMcard.us

eSIMcard.us is an official Distributor of T-mobile eSIM in the United States. That's right! We are fully licensed by T-mobile to activate any plan or services under normal use conditions without any issues. That means, don't worry about anything, just come back to our Help Center if your service is not working or any questions or issues arise whatsoever.

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Angry customer
GB

I feel ripped off. Not value for money. I bought an esim that was to provide me unlimited tethering and data. After 10G I was sent a text message from t-mobile I was near my 12G limit. I used their customer services to get the to resolve via their WhatsApp process and they were unhelpful and in the end just gave me a T-Mobile number to call, which I never had any luck speaking to someone. I feel ripped off. Update in reply to the response. The plan I chose was very clear in its advertising that it was unlimited data and tethering. If there is some small print to wriggle away from that, it doesn't escape my feeling of being ripped off. If there's a misunderstanding, it's because your headlines of what the tarrif offers are misleading. If it was possible to upload the image of the advertised tarrif, I would. And I wasn't on a $40 tarrif. I was on a $60 which you reduced to $81 for 2 months.

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Matt
GB

Easy to buy and install Easy to buy and install. Note that it takes an hour or two for them to process the esim registration so give yourself enough time to register it. Also make sure you’re not in airplane mode or it won’t self register. We took our old sims out first and it worked fine.

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Fabiola Cervini guglielmi
VE

Very responsible Hi, they are very responsible. I always get an answer on WhatsApp and email. I like this company, they give you they plan that you choose. No scam, no waste time nor money. 5 Star for the team Esimcard.us. Specially the costumer service on WhatsApp is very patient and gentle.

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Elie Rizk
GB

Easy to download and very efficient -

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Josue Sorto
GB

Refund policy Your refund policy says that if the sim card is not activated you can apply for a refund. My sim card could not be activated cause my phone is blocked and someone from customer service told me I couldn’t get a refund. I understand is not your fault but the policy may be confusing. The 1 star is because your representative was very unprofessional and rude.

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