Angry customer
GBI feel ripped off. Not value for money. I bought an esim that was to provide me unlimited tethering and data. After 10G I was sent a text message from t-mobile I was near my 12G limit. I used their customer services to get the to resolve via their WhatsApp process and they were unhelpful and in the end just gave me a T-Mobile number to call, which I never had any luck speaking to someone. I feel ripped off. Update in reply to the response. The plan I chose was very clear in its advertising that it was unlimited data and tethering. If there is some small print to wriggle away from that, it doesn't escape my feeling of being ripped off. If there's a misunderstanding, it's because your headlines of what the tarrif offers are misleading. If it was possible to upload the image of the advertised tarrif, I would. And I wasn't on a $40 tarrif. I was on a $60 which you reduced to $81 for 2 months.
Caroline L
CADoesn’t work, waste of time and money Purchased 3 mos eSIM for US. After several attempts to download, I reached out to support via WhatsApp (which was useless). They just kept circling to the same issue. I finally decided to walk in to t-mobile and they told me the number provided by esimcard.us was invalid. I just purchased prepaid from t-mobile directly. I requested a refund by email but have not heard back, which was 5 days ago. This was a waste of time and money. Lost $90 + roaming fees
Fabiola Cervini guglielmi
VEVery responsible Hi, they are very responsible. I always get an answer on WhatsApp and email. I like this company, they give you they plan that you choose. No scam, no waste time nor money. 5 Star for the team Esimcard.us. Specially the costumer service on WhatsApp is very patient and gentle.
Edwin Mohamed
GBSubcribe and Go. Had great coverage and the ease of installation. That was very helpfull.
Lena
GBEasy set up Easy set up, good connection