Great customer service Great customer service. Got what I paid for. NOTE: Not all digital download purchases are received instantly. If you buy one such as Zbrush 4r8, don't purchase it late Friday after they close, unless you want to wait until Monday to use it because it has to be processed manually. So before you purchase, make sure to read more. Something I didn't do, haha.

DaVinci Resolve Speed Editor/Resolve Studio Many have been talking about the long wait for the DaVinci Resolve Speed Editor/Resolve Studio Bundle. I ordered it from Motion Media on Feb 16th, had the activation code in ten minutes, and the Speed Editor arrived yesterday, the 19th. They say they still have them in stock. They even took care of our tax exemption in less than five minutes. Very efficient operation with an excellent website for ordering.

MM made good! UPDATE: It appears that it was a UPS issue and MM has refunded a portion of the shipping costs... FIVE stars! Previous entry: The ordering process and customer service by phone were great, but the shipping leaves a little to be desired. We spent $40+ for UPS 2-Day and it took four days to arrive. Also, the tracking number didn't arrive via email until *after* the product arrived. I am willing to try order again though.

If they have it, buy it from them! The entire experience with them was great. They shipped my product in less than 30 minutes after i ordered. I found a minor defect and they took it back and shipped a new one in less than 24 hours. Their response time is incredible and everyone was kind and helpful. I would recommend Motion Media to everyone.

This could have been a 1-star review This could have been a 1-star review, because the software I ordered was no longer being sold there, nor at the price posted, and they offered a cancellation refund, but I insisted they own-up to their error, and instead deliver what I just paid for. The team respond quickly and delivered within an hour, sucking up the cost and saving face. Kudos, regardless of management approval. Management should be proud for turning a 1-star into a 4-star. BTW: this was hours after waiting for my digital download to be emailed. I had to call them because online chat wasn't responding. So customer service depends on the customer's insistence. Just saying.