Vince was most helpful today as he has… Vince was most helpful today as he has been before, and explained that the emails I received saying you had gone out of business were phishing scams looking for my credit card info. So sorry i missed out on so many months of your excellent service.

Did a great job of searching the… Did a great job of searching the problem but it is still giving me the same notification of No Internet Service then a couple of seconds later saying I'm back on line. Went through the same with the provider Xfinity.

My Faster PC icon disappeared from desk… My Faster PC icon disappeared from desk top screen. Called Support, a tech remotely reloaded the program, and created the desktop icon for me. Problem solved. The tech was friendly, explained the issue, and quickly resolved my problem. A pleasure to deal with him. Thank you for having reliable support service.

Admitted they are a scam I asked from one of their agent "what is your job there?" and he said "my job here is to scam". Then i hung up

Reason for monthly clean-up I KNOW I should have computer checked regularly but hadn't done so in over a year. Today I had an immediate problem with Skype -- couldn't access mic. Ken worked on Skype first and then proceeded to general clean-up. Thanks for your service.