I ordered a replacement touchscreen for… I ordered a replacement touchscreen for my HP envy x360. Speedy delivery, however the packaging was just terrible. Rolled up packing paper was the cushioning. The screen was simply rolled up in bubble wrap. It did nothing to protect the screen from flexing and cracking. Screen arrived cracked. Was able to get a full refund though. Ordered the part from amazon and realized that the part that ascendtech gave me wasn't even the correct screen for the model.

Horrible company stay away at all cost… Horrible company stay away at all cost lets work together to put them out of business stop buying from them save yourself the frustration and lost time stay away.

Great communicator My item arrived as described and works great! I need assistance for a little issue, but them response very fast and the most important help me out. I recommend Ascendtech 💯% Thanks a lot!!

Ascendtech has the needed parts... I have been buying computer components from Ascendtech for so many years now. I know there's other more popular online resellers, but when it comes to some special jobs or proprietary repairs; Ascendtech has the needed parts. Thanks for saving my butt so many times!!!

agrees a return of faulty item agrees a return of faulty item . Asks you to pay for return and they will refund it. it never happens after being fobbed off 3 times