very poor, service and support very poor,, after many years of using this service their support and service is now useless, the past few months been having problems with the service the support end just reads of idiot cards and then cannot fix issue, they even say its working from our end, great, but the customer still has issues, my sub runs out 29th June and will never renew

Support is dead The support sends one email if you are lucky and then all is dead while they still take your money

My account unblock please My account unblock please my account number 6352393246 please my account unblock

Bad Support, no acknowledgement of wide-spread issue Netflix is now blocking Unblock Us. Rendering the service useless for many customers. Unblock's support is unacceptably slow, you'll get a reply within 24 hours and then never hear from them again. They used to be an ideal service, now they're slowly becoming one of the worst.

Customer support? - Not any more! I have used unblock-us.com for over a… I have used unblock-us.com for over a year, and for along time found them one of the best vpn providers I had tried. Relatively simple to set up and to check / manage on a day to day basis. Customer service was prompt and efficient, with problems being responded to and sorted within a few hours. Recently however it is clear that they have been targeted by the BBC and I am regularly unable to access U.K. channel. I was told that, if I experienced problems I should wait a few minutes and their servers would automatical switch to a new IP address. Unblock-us have now totally stopped responding to customer service requests. Are they overloaded, not bothered, or have I been black-listed? In any event, I am going to cancel my subscription.