If you are looking for a bad time, shop HIDevolution I had been experiencing significant overheating / crashing issues with the custom MSI Alpha 15 laptop I ordered from HIDevolution. After months of issues, I contacted MSI directly and sent it in for an RMA. Unsurprisingly, the issue wasn't fixed. It has only been ~15 months since I've bough this $1800 laptop and it is completely unreliable. I reached out to HIDevolution for help, for any kind of hardware refund, or a significant discount on a new laptop. Neither was considered, unless you consider $20 offered to me a "significant" discount. I'm on my second RMA to MSI already. TLDR - avoid HIDevolution and MSI.

Very strange browsing experience Preface this by saying I did not place the order, from reading reviews and my experience with the site, it did not seem advisable. Came across a laptop that was half price (Asus GL551VW-DS71 @$499.99) and was interested. However, they have no specs listed. There was a tab at the bottom of the page when I first found the site, but it has since disappeared and will not show in any browser. I don't know anyone that would buy a laptop without at least a casual glance at the specs. It makes me suspicious of the situation, and reading the reviews here at trustpilot makes me glad for my caution. I wanted to see if the motherboard was on Asus's list of those that can upgrade to Windows 11, but that's impossible with no information provided.

Ordering an MSI GE66 laptop from HIDevolution I came across HIDevolution website by chance while looking for a gaming laptop online. It was a happy coincidence! I received their support right from placing my order until I received my laptop (latest MSI GE66). Special thanks to Ted who accompanied me throughout this adventure! Not only he provided a discount on the shipping fees, he also followed up with DHL when my order got delayed in transit ( since it was destined to Central African Republic). I really appreciated their packaging quality to ensure a safe delivery of such an expensive device ( over 4000 USD worth) to such a remote country. Excellent communication with customers to make placing my first international order a smooth experience. I will be definitely a returning customer. Great job HIDevolution! :)

Incredible Sales and Support team for… Incredible Sales and Support team for honesty and reliability. Best choice for purchasing a custom laptop. 0% concern for ever being taken advantage of during or after the sale. They stand behind their products and service.

Amazing seller Amazing seller, fast, reliable and very qualified. Top notch selling service. International fast shipping. Proud buyer of a Razer Blade 15, fast shipping was respected and big box with great protection. Would definitely buy again.