Gerry was very helpful Gerry was very helpful, I couldn't get into my account to update my credit card and Gerry told everything needed to know on how to accomplish that.

1st year BAD, 2nd year Good Experience 1st year, had a bad experience. On the last few months, VPN stopped working completely whether I'd try to connect from PC or my phone. Probably walked away from a minimum of 3mo account and simply decided to give them another try a year later. Seems to be good so far, haven't had any problems

completely useless completely useless, pay a lot of money and it doesn't work, just reCAPTCHA over and over and over all the time, can't get online. use on 3 mobiles and 4 computers same on all devices.

no matter the OS no matter the OS, PIA remains solid. Experience is not needed. Like the fruit company once was, PIA just works. For new Linux wannabees, this is the best choice for ease of installation and continued upgrades.

Only for geeks? My second time with PIA as a dumb user, hoping that this time would be better. In fact, it got worse, I guess this is also because apps, sites, browsers, etc. have by now developed a way of overcoming or altogether blocking it. I had to eliminate PIA on the phone, as it made most apps crash, and only partially use on the desktop, amidst frequent crashes and interferences. The customer service is kind and easily approachable but, again, unless you are a geek, things don't get easier.