Security and Reliability equals loyalty I've been using PIA for years. I found them on a simple search, looking for a reliable VPN. They came highly recommended. I've had zero issues with them in the 7 + years I've been using their service. I spoke to customer service once, because I lost my account. I spoke to a lovely woman, who was very helpful in getting me sorted. That's the extent of my issues. I use it on multiple computers and my phone. It always works. It tells you what connections are geo-located. The rates are great. I remain a loyal customer.

New Encryption Methods? & Thank You Well the application is easy to use and works as advertised with a great number of servers to select from in many locations around the world. My only concern is that I hope R&D is CONSTANTLY looking into new encryption methods, because as AI evolves- so too does the threats create by bad actors out there. I trust PIA as I have for years, but please never get lax as security must always be an ever-evolving sector. Also thank you for providing a great service all this time and having proven your no-logs policy, it means a lot for us consumers.

Worth every dime Exceptional product, exceptional usability. Incredibly consumer-friendly, protects data and doesn't keep logs of its users (as far as i've been able to find) Genuinely one of the best pieces of software i've ever used pound-for-pound.

Gerry was very helpful Gerry was very helpful, I couldn't get into my account to update my credit card and Gerry told everything needed to know on how to accomplish that.

Great product! Great product! I've been using PIA for 8 years and has worked flawlessly for my needs