Terrible company Terrible company. The phone keeps losing service connection. I have to power the phone down and restart to make a phone call. Tech support sounds like a bunch of McDonald food chain rejects

I misunderstood trying to stop doing business withwoke companies and also trying to savemoney. Metropcs had a cheap unlimited data plan. Even After high spd used up you couldstill use the data. I misunderstood. I thought yours would be similar but Your data is not usable after hi spd data isgone -my bad!! let the buyer beware now I will go back and pay new fees for metro ugh!

I love speaking to a real person and… I love speaking to a real person and not having to repeat information 3 times. Every person I've talked to has been knowledgeable and pleasant. I love this company and recommend them to everyone. They

Thanks so much, Puretalk! I’ve got to say I really appreciate the fact that this company doesn’t hate the values I believe in, first off. I also have been grateful for the service, including customer service provided. The price is a huge bonus, extremely competitive with others. I’ve been glad to have left the “big guys” and am happy to recommend Puretalk to my friends and family.

Great Cell Service however Pure talk service works well however some of their CS reps are not trained very well..My husband and myself got new phones recently..Same phone and we both had problems with calls dropping so he called CS and they set the access point settings and all was good....I called 2 days later and did the same thing and it didn't work...So returned phone after trying 2 x..Called when new one arrived and they did the same thing several different times and still calls dropping!When you call you wait at least 30 min to get a rep so at this point I had at least 4 plus hrs devoted to this issue plus I had already ordered a 3rd phone and now have to return.NOT Acceptable!...Finally yesterday more than a week later got a rep who got it up and running with no calls dropped!I noticed that each rep had done the settings a little differently and its obvious they were wrong.One gal even emailed instructions how to do it myself and the name was different than what she had me enter!!.The person yesterday did them right and one problem for sure was when I put in mms in small letters it changed to capitol after I entered the comma all the other reps said it didn't matter ...Branden showed me how to correct that to stay small because IT DID MATTER..Very grateful for Branden for knowing just what to do.5 stars for Branden...3 these reps blowing it.