They charged when told not to I disputed a subscription charge with iDrive when they billed even after I directed them to not renew it. The $106.07 renewal amount was over 25 times the $4.24 charge for the previous year. I rejected their half price offer and insisted on a full refund. Despite their ever-changing descriptions of company policy, my persistent requests and filing a credit card dispute eventually led to them issue a full refund.

So far, so good! I subscribed to IDrive because I read that it offered the best value and great customer service. So far, that has proven accurate. I used the Express Backup option, the hard drive arrived within a day or two, and transferring my data was easy. I just mailed it back yesterday, but I expect a similarly smooth and user-friendly process once IDrive receives it and makes it available in the cloud. So far, so good!

Very bad Good: Cheap and supports external drive sync. Bad: extremely slow, unreliable sync (doesn't always detect changes, sometimes Windows service just doesn't run), bandwidth "intelligent" feature doesn't work. On top of that, awful UI, and dodgy behaviour, including app adding shortcut to Desktop every time it starts. Would not recommend.

Fast, reliable, low cost and easy to use. I needed a storage for pictures and other valuable documents for private useage . I have tried ASUS Cloud, Amazon, Google and a couple of others and all of them fails on backing up some files, the less functional mobile application stability, too complicated or is ridiculously expensive. All felt weak on encryption security. IDRIVE works perfect for me and shows great stability also on Iphone. They also offer private keys for security and theat is quite unique. I don't feel great to share things to Google or any country in ASIA. On top, it doesn't cost a fortune. I am so excited, i found IDRIVE which is reliable, cheap and also very fast. IDrive is quite ahead of the competition.

Just started using iDrive Just started using iDrive moving away from Google Drive due to piracy concerns. Things i have noticed slow upload speeds but could be due to my internet connection, using iDrive through my NAS to backup my NAS the software is abit hit or miss wheather it works or not. App on android seems abit outdated looks like its from a few years ago. Will see how it goes can't complain about the amount of space you get for the price just needs spme updating to the GUI's