Dietrich Hoepfner
GBStephen Thomas was most helpful getting… Stephen Thomas was most helpful getting my computer re-secured, and Kate was the wonderful lady who did all the work. She kept me up to date with everything that she did, and I can only hope that my computer is now safe, secure and in good hands.
John R Clouser
GBwas very concerned about virus call was very concerned about virus call. Sam and Steve were very helpful and finally can sleep knowing there will be no problems moving forward. Thanks to all.
Roger J. Haddad
GBI worked with Tim today on an issue… I worked with Tim today on an issue that was very disturbing to me as I received an email in which I was threatened and being extorted for a large sum of money. He wanted me to pay the money in Bitcoins within 24 hours or he would release all my personal data to all my contacts. Tim was very empathetic towards my issue and extremely helpful in reassuring me that it would not occur again. I was very impressed with his professionalism but above all his knowledge and his attention to detail . He asked me throughout if I had questions, all of which he answered in language I could understand. He is an excellent service provider with a lot of kindness and patience. I will highly recommend your company to anyone who experiences a similar problem.
Thomas Donaldson
GBBuzzTech Expert fixed my old computer. BuzzTech Expert corrected my crashed computer, found a source of the problem, then their tech took control of my computer, cleaned the virus', loaded new protection. Even though I am hard of hearing, they repeated questions and instructions, so that it is now functional again. It now works somewhat differently, I should get used to it. Most importantly, BuzzTech has gotten my back into operation.
SAM P MAGGIO
GBMy issues were resolved quickly and… My issues were resolved quickly and professionally! thank you very much. My technician was Sebastian Nelson What I didn't realize until after I posted this review was that the service was not provided by Microsoft. When I contacted Microsoft later, I discovered that they did not post the message I first saw on the"Microsoft Website Screen". Apparently there was a phone number imposed on the onscreen notice which was NOT Microsoft but another service. Microsoft, the Real Corporation, indicted they hadn't been the agency whose number had appeared on the warning notice, but resolved the problem for 10% of what the imposter did. Be forewarned! Something is amiss here.