Stephen Thomas was most helpful getting… Stephen Thomas was most helpful getting my computer re-secured, and Kate was the wonderful lady who did all the work. She kept me up to date with everything that she did, and I can only hope that my computer is now safe, secure and in good hands.

the process was quick and brought my… the process was quick and brought my computer back to service without losing anything. The process also was easy and required little of me. Good deal. My technician was Sebastian Nelson.

My issues were resolved quickly and… My issues were resolved quickly and professionally! thank you very much. My technician was Sebastian Nelson What I didn't realize until after I posted this review was that the service was not provided by Microsoft. When I contacted Microsoft later, I discovered that they did not post the message I first saw on the"Microsoft Website Screen". Apparently there was a phone number imposed on the onscreen notice which was NOT Microsoft but another service. Microsoft, the Real Corporation, indicted they hadn't been the agency whose number had appeared on the warning notice, but resolved the problem for 10% of what the imposter did. Be forewarned! Something is amiss here.

Yes I recommend your company to any… Yes I recommend your company to any one. Especially if you leave your computer to be used by any visitor or friends. Today there too much garbage that only young people know how to handle. We the old people do not know many tricky or dangers inside internet. Best regards. Jose

Technician was exceptional Technician was exceptional. Very courteous and knowledgeable. Offered me a subscription extension to keep you product for the next three years. I will rely on this company. thank you.