Computer virus issues. BuzzTech Expert was extremely helpful with my first computer virus. The tech was very helpful and explained in detail each step in the process. I would highly recommend them for any computer issues. If I could I would give them more than 5 stars. Great job and thank you.

Never been treated so rudely I previously had provided an excellent rating for Buzz Tech Warrnambool . However last week I was provided the worst customer experience from what turns out to be the owner of the business . I had arrived just after 1.30 to take advantage of the free battery offer. The lass serving me asked if I wanted a new screen saver and asked was I able to obtain the 30% offer on accessories that was valid to 1.30 . The owner said did you read the conditions rudely . I said I had but he said to staff in my presence that there are no exceptions. I suggested that it is probably good to be a little flexible with good long term customers which resulted in a tirade of rudeness from the bloke that I was already getting a free battery and that this promotion had costed him $30000 .I said that was his decision ! Given his anger and rudeness I asked for the phone back and said not to worry about the new battery to which he replied take it and never come back ! That certainly won't be a problem . Even his staff looked gobsmacked at his behaviour. I'm a 70 year old and have never seen such disgraceful customer service .

SCAMMERS FROM INDIA! SCAMMERS FROM INDIA! Do not allow anyone from BuzzTech Expert remote access to your computer! They will install there own virus and malware onto your computer and then try to charge (extort) you for it. You can discover this for yourself by googling their number 1-800-785-1947. If you did allow them remote access to your computer you need to bring your computer into a real IT expert to remove what they put on it. Don't trust any pop-ups on your computer telling you to phone them for help. This is their blackmail tactic. If you did give them money, have your credit card company revoke the charges. And if they continually call and harass you, call your local police department.

Yes I recommend your company to any… Yes I recommend your company to any one. Especially if you leave your computer to be used by any visitor or friends. Today there too much garbage that only young people know how to handle. We the old people do not know many tricky or dangers inside internet. Best regards. Jose

I worked with Tim today on an issue… I worked with Tim today on an issue that was very disturbing to me as I received an email in which I was threatened and being extorted for a large sum of money. He wanted me to pay the money in Bitcoins within 24 hours or he would release all my personal data to all my contacts. Tim was very empathetic towards my issue and extremely helpful in reassuring me that it would not occur again. I was very impressed with his professionalism but above all his knowledge and his attention to detail . He asked me throughout if I had questions, all of which he answered in language I could understand. He is an excellent service provider with a lot of kindness and patience. I will highly recommend your company to anyone who experiences a similar problem.