Ordered a custom Xbox one controller… Ordered a custom Xbox one controller and was never specifically told how long it would take. It took two months which might have changed my mind had I known a head of time. Got it and it didn’t work. Sent it back and was never contacted once by this pathetic company. I always had to call for weeks only to be given the run around. They finally gave me partial credit. They kept my money and I never got anything in return.

DO NOT BUY ANYTHING FROM THIS SITE I ordered a controller for my son 3&1/2 months ago. I have kept in touch by email. They responded by saying " it takes a long time, its being polished, due to demand and a shortage of workers the orocess is slow" Personally this place takes your money and thats it. So I just kissed 400 dollars goodbye.DO NOT BUY ANYTHING FROM THIS SITE. THEY TAKE YOUR MONEY AND NEVER DELIVER THE PRODUCY. BS ARTISTS

A company that stands by their customers. Was worried about an order that was taking a bit long...received a call back from rep who was totally professional and eager to make things good. He was very helpful.... and super nice to work with.

BUYER BEWARE BUYER BEWARE. These guys have essentially taken my money and provided no product. I've contacted my bank to be sure that I'm not mistaken and they tell me that my card was charged and the money claimed but Controller Chaos continue to say they haven't received payment. When I sent the evidence that I was charged they continued to gaslight me, telling me they can send me the invoice to pay and at one point even telling me THEY had contacted my bank (they hadn't) and the money was never charged. No real attempt from Matt in customer service to communicate with me or help me find out where the money went. I'm down $350NZD and no controller for my kid. Either way I'd suggest buying from a more professional outfit like LaZa Mods or XL Team on Etsy.

the design on my controller is a… the design on my controller is a masterpiece. the level of skill and craftmanship is evident in every detail. and it plays like a dream, i would recommend getting paddles to everyone. i couldn't be happier with the result.