Matthew So
GBReliable company The company was reliable because they sent the package by the due dates. They emailed me before sending the first package which was courteous but some may consider it inconvenient. I say overall reliability is most important criteria for business so I gave 5 stars
Quang Thái
GBGood thank you -
julian llouve
GBNo Refund After all the trouble, Jason Ventura making the mistake of putting the wrong address, the Freight being lost. And now pc Nation wont give me a refund, when they have the money. They now have made another mistake of thinking they sent me a refund, when in fact it was sent back to them. What is this some bureaucratic bullsh**t. Just pay me what is mine. I hope this reflects what kind of business this is! I am only a consumer who payed 3 thousand for a printer, never received a printer, and now lost three thousand dollars. Buyers beware, this only helps major corporations like Amazon to stomp over small business that obviously don't have any kind of satisfactory customer service.
Chad Rainey
GBFirst order went ok First order went ok. They had to call and verify me - that was done quickly and the associate was very nice. Items said they were in stock and I chose expedited shipping. That's where things seemed to get shaky. I had to inquire as to where my order was - never got an actual reply, but finally got tracking # a week later (ordered 1/9, tracking e-mail 1/17, items arrived 1/18). So got the items, but communication could have been much better and 5 business days to ship seems excessive for in stock items.
Robert Wooden
GBI received a telephone call from a… I received a telephone call from a young man (in Chicago) clarifying if I was aware that the toner cartridges (that come with machine) are not "full" cartridges. He thinking that I had many people printing to the machine. After I explained our printing "load", he understood that I understood why he had called and that I was aware that I would need to be order cartridges soon. He was correct in that most people don't realize the toner cartridges are sample cartridges and not as full as the replacements would be. Thanks for checking, shows good customer service intentions by the company.