I received a telephone call from a… I received a telephone call from a young man (in Chicago) clarifying if I was aware that the toner cartridges (that come with machine) are not "full" cartridges. He thinking that I had many people printing to the machine. After I explained our printing "load", he understood that I understood why he had called and that I was aware that I would need to be order cartridges soon. He was correct in that most people don't realize the toner cartridges are sample cartridges and not as full as the replacements would be. Thanks for checking, shows good customer service intentions by the company.

Fine Experience Selection, pricing and shipping were as promised. Fine follow up and communication throughout delivery. Sadly, the unit would not power up, and so I'm getting a replacement directly from the manufacturer, but this was NOT the fault of PC Nation.

Our new high speed scanner was received… Our new high speed scanner was received right away (2-3 days max from order) with no issues whatsoever. We have always had success with this vendor over the years.

Shipping is very fast of PCNation Shipping is very fast of PCNation. I Ordered Lenovo Laptop on this virtual Store. I got this laptop in a very reasonable price with a fast shipping service. When I purchased a laptop I was confused that, whether this laptop will running okay or not. But within months after using this machine I am satisfied now because the laptop is running very well without any problem.

First order went ok First order went ok. They had to call and verify me - that was done quickly and the associate was very nice. Items said they were in stock and I chose expedited shipping. That's where things seemed to get shaky. I had to inquire as to where my order was - never got an actual reply, but finally got tracking # a week later (ordered 1/9, tracking e-mail 1/17, items arrived 1/18). So got the items, but communication could have been much better and 5 business days to ship seems excessive for in stock items.