This is an awesome company This is an awesome company. I received a damaged product (which I’m sure was damaged in shipping) so I contacted the company and within a week I had a replacement. Everything about the iPad magic keyboard is great, although it is a bit heavier than I’d like for traveling.

Great Customer Service The original product I received (iPad wireless keyboard) was only working when plugged in. After emailing support, they helped me troubleshoot to see if that would fix the issue. When the troubleshoots were not working, they sent me a replacement at no charge. Throughout the whole experience Angelo was very helpful.

Defective Keyboards for iPAD version 6.… Ordered a keyboard/case for my iPad Pro. The first one did not work. After pairing, there were several keys that did not function. Was offered a replacement keyboard, and no need to return the defective one. Received the second one which ended up with similar defects. Asked for refund. Paid for shipping both defective keyboards back, although the first one was not required to be returned. Received a refund for 1/2 of what I had paid. Never, ever, will buy something from Gold and Cherry, or recommend their products.

I have a 1st gen 12.9 iPad Pro I have a 1st gen 12.9 iPad Pro and ordered the keyboard case. I had a little issue in setting it up, I contacted customer support immediately was contacted by Angelo and he walked me through to fix the issue.The keyboard works great. Quality product made with heavy gauge aluminum love the lighted keyboard with multiple colors. Highly recommend if looking to upgrade your iPad.

Part of iPad keyboard quit working Part of iPad keyboard quit working. Gold&Cherry tech staff worked me to try to get it working. But when they couldn’t, they pointed me to a deal for a one. They were great. Thanks