Leosdanis Castillo Ramos
UYExcellent application! This is a really good application, in my experience is the cheapest and very fast!
Jose
MXBecause the change Rate must be 1… Because the change Rate must be 1 Dollar equal to 110 Cuban pesos. if the Central Bank of Cuba, take this change type, Why ETECSA continuos at 25 Cuban pesos for 1 Dollar. there are not fair,
Antoha
CHIt's a ripoff for uninformed tourists… It's a ripoff for uninformed tourists that I feel for, too. 🤦♀️🤦♀️🤦♀️ They sell Cubacel tourist SIM cards to use in Cuba. Price is $35. They say you can pick up the SIM card upon arrival at the airport or in ETECSA store in the city (Cuban Telco). So I came to Havana. I arrived late at night, and the airport point was already closed, and I couldn't pick up the SIM at the airport. Okay, let's pick it up in the Havana city, I thought. The problem is, when I came to the city and asked at the central ETECSA store near the Capitolio to pick up the SIM, they didn't have my email. Nor did they know about suenacuba. The funniest thing was, that I bought a Cubacel tourist SIM with 3.5Gb data pack at the same ETECSA store FOR $8 (1150 CUP)! THE TOURIST SIM COSTS $8 IN ETECSA STORE VERSUS $35 ON SUENACUBA WEBSITE! I asked the website for refund, but of course they didn't reply. Sucks to be me. If you want a Cubacel SIM, go to an ETECSA store upon arrival to Cuba. It will save you tens of dollars.
Guillermo Guerra
GBBest website to help our brother in… Best website to help our brother in cuban. The recharge comes at the moment. I have recharged more than 20 times and have never had a problem
Jacob Anz
CHDoesn't work I guess the idea is good but implement doesn't work: I bought a simcard 2 days before the flight to Cuba, upon arrival I went to the office in the airport to pick up the simcard, no simcard there for me. Also the rather unfriendly lady needed an hour before she told me my sim was somehow not there. So I went to a Etecsa office in Havana, waited one hour before someone attended me. Than it took another 3hours and a lot of goodwill to get my simcard. My girlfriend got a regular Cuban simcard at the same office in 15 min while waiting for me. Than you can not recharge this simcard at Etecsa offices like regular simcard. Honestly, Suena Cuba is expensive, badly managed and useless. Just go to an Etecsa office and get a regular simcard to save money and nerves.