I ordered gb for a Cuban friend many… I ordered gb for a Cuban friend many times and all went smooth. Also bought a tourist sim and that went well too. When i arrived at the airport in Havana, the sim was there at the Cubacell desk.

Had an issue with website as first time… Had an issue with website as first time buyer. Customer Advisor Jessica was available instantly via webchat and fixed problem instantly. Better service than any webchats in my home country for sure! :-)

Because the change Rate must be 1… Because the change Rate must be 1 Dollar equal to 110 Cuban pesos. if the Central Bank of Cuba, take this change type, Why ETECSA continuos at 25 Cuban pesos for 1 Dollar. there are not fair,

Great service Always satisfied with Your service! It's a shame that at the time being I don't have any Credit Card...

Doesn't work I guess the idea is good but implement doesn't work: I bought a simcard 2 days before the flight to Cuba, upon arrival I went to the office in the airport to pick up the simcard, no simcard there for me. Also the rather unfriendly lady needed an hour before she told me my sim was somehow not there. So I went to a Etecsa office in Havana, waited one hour before someone attended me. Than it took another 3hours and a lot of goodwill to get my simcard. My girlfriend got a regular Cuban simcard at the same office in 15 min while waiting for me. Than you can not recharge this simcard at Etecsa offices like regular simcard. Honestly, Suena Cuba is expensive, badly managed and useless. Just go to an Etecsa office and get a regular simcard to save money and nerves.