Service is non-existent! Do much better. As far as I could tell, you had no customer service. I called repeatedly but could never get in touch with anyone via the phone number and nothing on the website worked either. I actually thought I had been scammed and thrown away $1000 on a product that would never show up. Seriously I was about to call my credit card company and report my order as FRAUD! I was willing to give it 30 days and luckily the shipping notice came just before then. But really and truly you must do better because the desk, once I received it, has been fantastic. It is shameful to lose business when your products are good!

very slow Seems like the VersaDesk is well built, however the speed at which it moves up and down was too slow for our office application. When a customer comes in we need to lower to eye level quickly. I would be couscous, because the company doesn't stand behind their product, You will end up paying for the shipping and handling if it doesn't work for you. (Same day we opened the unit, we called and re-boxed - no delays on informing VersaDesk)

Best equipment I own. My desk arrived on time, set up was easy. I called customer service once just in case I needed help and was answered right away - a real person! That was three months ago, my powered standing desk looks and works same as new, and I have it loaded with three monitors and a laptop on top and a powerful (heavy) desktop computer hanging underneath. Still solid, with smooth up and down precise movement.

Love the Desk Ordering process was fine. Rc'd email about credit card that additional authorization was needed. Called Cust Svc and asked to use a different credit card. No problem there; however, I was double charged. Sent an email regarding the matter, no response, so called and was able to get it resolved w/i 48 hours. I Love the desk!!

The customer services is awful The customer services is awful. I've been trying to get someone to address an issue with our desk for months. The rep, Eduardo Silva was extremely unresponsive, and once I finally got him to say he would fix it, nothing has happened since then. This has been an extremely disappointing experience, that still, has yet to be resolved. Order #527104