Best equipment I own. My desk arrived on time, set up was easy. I called customer service once just in case I needed help and was answered right away - a real person! That was three months ago, my powered standing desk looks and works same as new, and I have it loaded with three monitors and a laptop on top and a powerful (heavy) desktop computer hanging underneath. Still solid, with smooth up and down precise movement.

One of the worst buying experience… One of the worst buying experience ever. First the product was falsely advertised. Product was not compatible with my iMac. I have post sales customer service a chance to assist me. After going back-and-forth numerous phone calls, emails and often times no callbacks that was promised and emails ignores, I was advised I needed to purchase additional hardware. But they did not know what hardware I needed to purchase! I ultimately returned the product. Adding insult to injury they wanted me to pay to ship it back. SMH

Poor equipment issue, causes more pain! It is good for one’s back. But it causes other ergonomic issues when working with the setup of 2 monitors 1 laptop and keyboard. I had to stop using versadesk because was feeling more pain then before. Now the versadesk is on the basement useless. When trying using versadesk with the equipment ratio I just mentioned, it is highly NOT recommended.

Great desk, disappointing return rules I love the desk itself but also purchased the dual arm and realized it wasn't a good fit for me. Upon trying to return it I found out I would only be reimbursed for a small percentage of what I paid and there was no guarantee they would take it back; I would have to ship it in and hope for the best. I have all the pieces as it was never used but the hardware bags were opened. With having to pay the shipping as well I decided it wasn't worth it. Versa products are not cheap and I would've expected a customer service plan that works with their customer better than this.

We urgently needed a specific drafting… We urgently needed a specific drafting table made by VersaDesk for a national television commercial, and Randi Moskowitz moved heaven and earth to make this possible. For the most part, customer service is dismal these days, but Randi Moskowitz was an absolute star. She kept in touch, gave me updates, and ensured that the table was in perfect condition, had all the accessories we needed, and was on time for our pickup. Thanks so much for this stellar interaction with your company. It was much appreciated.