MacMall is a great company with great… MacMall is a great company with great deals. However, their customer service is near non-existent so a major online purchase should be carefully weighed. If you live near a store, you can at least go in and speak to someone. It took them 1 week to adequately respond to my concern over a recent purchase of an external hard drive.

Wire transfer cost brought it to "regular price" It was mostly okay. They wouldn't mail it to my personal mailbox. I understand they probably don't want to deal with "fraud" by sending items only to your home only, but I don't need expensive items sitting at my door step. I came here because it was a good deal, but after paying $35 for a domestic wire transfer that I could've paid on fast delivery it wasn't a good deal anymore.

Was happy; unresolved issue lowers the score I am very happy with the purchase, but have had two issues: - Unit stopped working after a week; Mac Mall immediatelty replaced it with another unit, and sent it to me. - On this new unit, Windows was not activated. This issue remains unresolved. If they resolve this issue and provide a valid activation number, I will raise my score to five stars.

I have never had a problem with MacMall… I have never had a problem with MacMall in over 20 years of purchasing computers from them. I have purchased Macs and PCs; I have purchased working on the phone through one of their representatives and straight off the website; and in each instance the purchase has been trouble-free and the equipment arrived on-time and in good shape. I would highly recommend MacMall.

Mac Mall to the Rescue - No more Cable Gender Error I have shopped at MacMal ever since they went into business as MacWarehouse. Throughout that time I have had excellent service, however on my last order they made a mistake which has inconvenienced me. I ordered a USB 2 extension cable Male on one end Female on the other. They sent me a male-male cable which is of no use to me. I have contacted them about exchanging the incorrect cable for the correct Female-Male cable, but I have not received a response yet Almost immediately after I posted the above review, MacMall called me to apologize and said they would ship the correct cable today and not to worry about returning the one that was shipped by mistake. I have bought about 5 Macs and untold peripherals and software from MacMall and they have always delivered five star products and service. Their quick response to my problem illustrates their commitment to service and quality products