Carolyn
GBWas happy; unresolved issue lowers the score I am very happy with the purchase, but have had two issues: - Unit stopped working after a week; Mac Mall immediatelty replaced it with another unit, and sent it to me. - On this new unit, Windows was not activated. This issue remains unresolved. If they resolve this issue and provide a valid activation number, I will raise my score to five stars.
ELIZABETH
GBMac mall has come thru again Mac mall has come thru again. It’s been about 20-30 years since I last used Macmall to buy a PC usually a Mac. I shopped around on other computer websites and Mm discounted a brand new 2018 MacbookAir by $100 which is usually unheard of for an Apple product. The Air arrived within a short time and in excellent condition. I must say that the packaging by Apple is exemplary. I’ve never owned a laptop, so I’m enjoying this new experience and not touching the screen as on my iPad!
MICHAEL
GBThey resoonded and made it right. Great company I received an email with an apology for the misunderstanding. Customer Care Representative reached out and tried to make it better. I appreciate that they took the time to make the issue/situation better. That speaks volumes for a company who prides itself on customer service. Yes i was disappointed and it doesnt change the fact that i received my product a day late. The good thing is my son was very happy and excited to recieve his birthday gift. Thank you Macmall for making things right.
GLENN
GBLaptop came as advertised. Works great. Virtually brand new. I purchased an HP 810 Revolve G3, rated grade A. It looks brand new. There are no scratches or dents, and the little laptop installed all the latest Windows 10 Pro updates. It is fast. I opted to replace the existing 4GB replaceable DIMM with an 8GB DIMM to get to a total of 12GB of DIMM. I loaded up the laptop with the Microsoft Office suite, and several very big games. The total space free out of the 238GB available is 192GB, so no need to go any bigger on the SSD. I also had an existing 400GB microsd card which extends the storage even further. Battery life is good, at about 6-7 hours of extensive use. The folks at Macmall are the real deal. I highly recommend this seller.
George Forsen
GBIt all worked out in the end. After a delay in making contact, I found the product I wanted (a Dell monitor that a was hard to find elsewhere) and purchased it. The delivery went to the wrong address (an "8" was mistaken for a "3"). But it wasn't far from my home, so I drove to where it was shipped and retrieved it. I hooked it to my computer and it works beautifully.