You advertise same day shipping You advertise same day shipping. I order on Saturday, then you hold up my order to check the "validity of the credit card" until Monday and don't send the order until Tuesday. Do you do this with all your credit card orders? By the way, I've ordered tens of thousands of dollars (really) worth of computers, printers and toner from Macmall over the years and never had this problem before.

The Mac configuration I ordered from… The Mac configuration I ordered from the MacMall website was discontinued. It took almost a week to inform me of that. To get a similar product the Mac had to be ordered directly from Apple and then shipped to me. That took another week and a half. A product I should have had in a few days took almost three weeks. MacMall needs to be on top of inventory and keep the website up to date. All I got was a $20 credit for the inconvenience. That disappeared quickly because the new Mac cost more than the one advertised that was discontinued. The customer service rep didn't seem too apologetic about it. I eventually got the Mac and I am happy to move forward.

I called to return an item I called to return an item. Customer service said he would check on getting me an RA number and get back to me in a minute. Never got back to me. I'm going to try again. I spent about $2500 on my purchase and returning an unopened $12 item should not involve this amount of work on my part. Person I spoke with was also very difficult to understand - not a clear English speaker.

Laptop came as advertised. Works great. Virtually brand new. I purchased an HP 810 Revolve G3, rated grade A. It looks brand new. There are no scratches or dents, and the little laptop installed all the latest Windows 10 Pro updates. It is fast. I opted to replace the existing 4GB replaceable DIMM with an 8GB DIMM to get to a total of 12GB of DIMM. I loaded up the laptop with the Microsoft Office suite, and several very big games. The total space free out of the 238GB available is 192GB, so no need to go any bigger on the SSD. I also had an existing 400GB microsd card which extends the storage even further. Battery life is good, at about 6-7 hours of extensive use. The folks at Macmall are the real deal. I highly recommend this seller.

Mac Mall to the Rescue - No more Cable Gender Error I have shopped at MacMal ever since they went into business as MacWarehouse. Throughout that time I have had excellent service, however on my last order they made a mistake which has inconvenienced me. I ordered a USB 2 extension cable Male on one end Female on the other. They sent me a male-male cable which is of no use to me. I have contacted them about exchanging the incorrect cable for the correct Female-Male cable, but I have not received a response yet Almost immediately after I posted the above review, MacMall called me to apologize and said they would ship the correct cable today and not to worry about returning the one that was shipped by mistake. I have bought about 5 Macs and untold peripherals and software from MacMall and they have always delivered five star products and service. Their quick response to my problem illustrates their commitment to service and quality products