Mac mall has come thru again Mac mall has come thru again. It’s been about 20-30 years since I last used Macmall to buy a PC usually a Mac. I shopped around on other computer websites and Mm discounted a brand new 2018 MacbookAir by $100 which is usually unheard of for an Apple product. The Air arrived within a short time and in excellent condition. I must say that the packaging by Apple is exemplary. I’ve never owned a laptop, so I’m enjoying this new experience and not touching the screen as on my iPad!

Excellent response and quality… Excellent response and quality packaging of a portable disk. There was an error in the mail status indicating the shipment was UPS ground when it was really US mail, but a quick phone call clarified the matter. Keep up the excellent customer service!

They resoonded and made it right. Great company I received an email with an apology for the misunderstanding. Customer Care Representative reached out and tried to make it better. I appreciate that they took the time to make the issue/situation better. That speaks volumes for a company who prides itself on customer service. Yes i was disappointed and it doesnt change the fact that i received my product a day late. The good thing is my son was very happy and excited to recieve his birthday gift. Thank you Macmall for making things right.

Placed order Placed order, item was immediately back ordered. I called customer service, was told 3-5 weeks and was then disconnected. I called back and was going to cancel order, another rep told me 3-5 days. Also, I've opted out of all emails 10x's since placing order. Still getting emails..Never again, small discount isn't worth the service level.

Wire transfer cost brought it to "regular price" It was mostly okay. They wouldn't mail it to my personal mailbox. I understand they probably don't want to deal with "fraud" by sending items only to your home only, but I don't need expensive items sitting at my door step. I came here because it was a good deal, but after paying $35 for a domestic wire transfer that I could've paid on fast delivery it wasn't a good deal anymore.