change the order I asked your customer service to change my order No response from them Not easy to figure out the trucking my delivery nor change my previous order

I ordered an iPad on dec 1st I ordered an iPad on dec 1st. It said expedited 1-3 day shipping, so I expected it to be delivered before Christmas. I’ve emailed them 4 times. 3 times to get an eta or to figure out a solution. 1 time asking for a refund.....still no response

Stay away The Apple TV I bought came in a plastic baggie. After 3 h trying to get it to work, I gave up. It was obviously faulty. I emailed right away requesting a return, but after a week am still waiting for a response! Stay away from this merchant

They are rock stars They are rock stars. I ordered the left air pod instead of the right one and they immediately contacted me and changed the order before shipping. That is costumer service. Thank you

Great Customer Service!!! I ordered the wrong Air Pod and needed to exchange for another. Mac Merchant emailed me right back and told me which model I needed and what to do for an exchange. There was an issue on my end with the post office when sending it back and Mac Merchant did everything they could to make things right. Communication was excellent and I really appreciated everything they did. I will most definitely shop with them again in the future. Need more businesses like this.