Scammed me more than $1,200! I did a free trial back in MARCH 2021 and immediately cancelled with proof of cancellation via email. They charged me $39.99 over 21 times in January. OVER $1,200 in fraudulent charges taken out of my account. 21 separate charges! This doesn't feel like a mistake. It feels criminal ans I've filed a report with my bank, the BBB, emailed them, and looking into legal action. This is grounds for a class action lawsuit based on these other reviews. Edit: they claimed to reverse charges saying it would appear back in my account in 3-5 days. It's been weeks and nothing. Disputed with Visa and reported to Nevada Attorney General.

It isn't unlimited like it says It isn't unlimited like it says. I'm only able to send 1 letter a week. Also it says that I will receive information on how to set up commissary which I never received. Other than that it's great.

Best rate number mess up I have absolutely no problem using pigeonly for sending photos and letters. But the app will not let me set up a best rate number. I'll put in all the info and submit it and it just pops up with "hold up! True" I'm trying to have more than a 1 minute conversation with my brother.

It's been almost a year now since you… It's been almost a year now since you said you're trying to update your system and get us the best rate but until now we couldn't use your service even when you are paid the whole year. Just let us know if you don't want us to use your service any more than giving us false hope, you are being unprofessional people

I absolutely love Pigeonly I absolutely love Pigeonly! I was so excited to b able to send pics and make a card for my husband! Thank u Pigeonly for making it possible to communicate with our incarcerated loved ones for such a low price