Used online form to query unknown… Used online form to query unknown payment on the 24 February yet to receive an answer. will be claiming a chargeback through card company

Recently I bought a new computer and… Recently I bought a new computer and needed to move IObit's software to it from my old one. I knew I might have trouble without help so I sent their customers service an email to let them know what I was going to do. (Hopefully) Not long after sending the email I received one with instructions on how to do it. I was so grateful for the help. It only took a minute with their information but without the help I'd probably still be working on it. Thank you so much.

I purchased Advanced System Care PRO… I purchased Advanced System Care PRO and installed it on my laptop. It worked once then got replaced (by them) with Advanced System Care ULTIMATE, which I would have to pay for. I contacted help and they sent me a link for Advanced System Care. I didn't have a problem installing that product. I didn't even buy that product. I have no idea what to do now. I bought something that has magically disappeared. I've bought their products for years and never had a problem. I'm so disappointed.

I greet all users of IObit products and iTOP… I greet all users of IObit products and at the same time the entire company. I have been using all IObit products for many years, because I also participate in their translation into SLOVAK language. I am VERY satisfied with these products even if there were some problems at times, but IObit's technicians always solved it quickly. I recommend users to at least try some products from the company iTOP, with which IObit has successfully established cooperation. For example, I recommend the excellent product "iTOP VPN" or iTOP PDF, etc. The translator alias dedko58 wishes everyone much success.

I do love Advanced systemcare, but... I do love Advanced systemcare, but driver update is totally crap. I used the free version to update touchpad, and it stopped working and I cannot get it to work again. Whats going on??