honest I am greatly satisfied with… honest I am greatly satisfied with… honest I am greatly satisfied with their support. I had an issue in my laptop in which my touchpad stopped working entirely and I was out of the country which means Id have trouble getting the guaranty I have so I contacted them and there had been several email sent and received in which every one contained a solution that unfortunately didn't work and then another email for a solution for another and the reply time was very short as well. Thank you guys truly really I my experience

The IOBit Team Excellent Support The IOBit Support was prompt to answering my question about my recent purchases I recently completed. To the IOBit Support Team, THANK YOU for your excellent and prompt support.

It was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.

Reliable / Affordable / Effective and Great Support Have been using their products for years. Never have had an issue. Just need to be alert when you are installing and make sure you read each screen as they always give a CHOICE as to whether or not to install add on software (some useful - some not). The point is...you have a choice. Just had a question about renewing a subscription - their bundle pricing is GREAT - and I wanted to upgrade one of the products. Sent an email, within 12 hours had the answer and a new License to install the upgrade program - at no charge! Can't beat that for customer service. Easy to use, does what it says, very affordable - each piece of software can be installed on up to 3 PC's. The one thing I'd wish for: The choice of installing on 3 pc's for 1 year OR 1 pc for 3 years.

IObit Software Updater top marks with great support As a longtime user of IObit Uninstaller, I gave the latest Software Updater a try and found it extremely helpful and accurate. More over the list of Recommended software makes it super simple to add any new stuff to my system while ensuring I get the most recent version. After initial install I did strike an issue with one App. which reported incorrect version and wouldn't update. After very fast and accurate diagnostic from Support it proofed to be an error on my part, now rectified and all is well. Thank you IObit for an excellent utility and great support.