Move On! Seems to be going downhill over the last year with customer service and ease of use/customer experience. Renewed last year only to have product code expire, and support was useless! Actually sent me my 2 year old code that read expired, and then asked me to prove my purchase. And the pop ups, oh wow, get ready for several side loaded programs and constant bombardment of "Buy Now!" pop ups. Advice, Move on! There are many, better, cleaner, customer oriented service, companies out there waiting to WOW you with their software.

Biggest scam i have seen in a while Installed the program. Instantly installed 3 other programs without me knowing. Random ads pop out, just a scam overall. After I tried to recover my files, led me to a white screen and was stuck for 30 mins. Almost lost my laptop. Phew.

BE AWARE.... BE AWARE.... You will have an infected system if you use any products from iobit. Trojan infections that are unable to be X from main screen from a company that's supposed to be legit.... Anyway uninstalled all products... I have a VPN provider and don't need your pressuring tactics to illicit money out of me or potential vulnerable people.

It was my mistake My mistake inadvertently renewing a second 1 year License. I was the one responsible for a dual subscription. I require one subscription. My request was to either delete one of license codes and refund the cost OR my preference to extend my subscription. Their response was, "We have managed it for you. Please follow the instructions to activate the new service time." The second subscription was deleted and the current subscription extended for one year. Exactly what I asked for.

I purchased Advanced System Care PRO… I purchased Advanced System Care PRO and installed it on my laptop. It worked once then got replaced (by them) with Advanced System Care ULTIMATE, which I would have to pay for. I contacted help and they sent me a link for Advanced System Care. I didn't have a problem installing that product. I didn't even buy that product. I have no idea what to do now. I bought something that has magically disappeared. I've bought their products for years and never had a problem. I'm so disappointed.