Never again. Last November I bought in the Blackview online store the rugged phone BV9900 Pro. It has been a really bad decision. Since the very beginning the phone makes a strange sound when you press the screen and previous to receive a notification. From customer service they gave me several solutions and no one worked. Even they offered me to go to a local to amend that noise but I paid for a new phone not for repairing one. I didn't feel safe if a mobile phone did that noise, so I asked to return this faulty item and exchange for a new one. But I have to pay the shipping fee! Sorry???? I would understand that way to procedure if I would have broken the phone. But I DIDN't. It came to me with that fault, I have realised about it from the first day and I told them since the very beginning. I don't want to repair this phone because I paid for a new phone. So this default phone is theirs. I want the product I bought and I don't see fair to have to pay any shipping fee for it because that wasn't what I have bought. All of this is not my fault. It is their fault and they don't care. I am very disappointed with this brand and after two months I am still waiting for a solution. I wish I could return the phone (without paying anything), have the refund and never again to buy anything from this store.

Had problems getting activated on ATT Had problems getting my BV9900 activated on AT&T. These folks were extremely helpful in getting the phone to work. Support above and beyond what I expected.

I bought a Blackview Smart Watch I bought a Blackview Smart Watch. Battery is strong, it's waterproof and it has many features found on much more expensive watches. Good customer service too.

Dealer Electronic Services was AMAZING Dealer Electronic Services was AMAZING, PUTTING BOTH MY DASH CAM AND MY GPS DEVISE IN. THEY SHOULD GET ONE MILLION STARS.

My phone broke due to a technical issue… My phone broke due to a technical issue I have tried for the past month to get customer support to help me but nothing. I waited much longer then expected for the delivery almost 4 months then ibe had the phone maybe a month if not two now my phone will not work at all