Blackview USA Customer Service-Have been dealing w/Ron over the phone… Have been dealing w/Ron over the phone at Blackview USA to purchase a part for my 9800 pro(great phone BTW). He has been excellent, answered all my questions and followed up w/emails every time. Shipment was prompt and overall customer service was top notch, 5 stars

I wanted assistance in choosing a… I wanted assistance in choosing a blackview phone that would meet the needs I had. I tried reaching out via chat, sat there for almost 2 hours at number one in que with no response. Looked for contact number, finally found one which just led to a recording stating busy and was disconnected. If this is the type of service I can expect once I purchase a phone I have to rethink my position on wanting a blackview.

terrible sound quality and not waterproof right out of the box my bl8800 pro has terrible sound for phone calls and messages. it's, so far been impossible to reach anyone to fix this. also this issue is pretty common but on its site/s there's a section that talks about poor audio, and it only addresses problems that are caused by dirt in the mic(customers fault) and water in the mic (again customers fault) even though they claim that it's waterproof and not water resistant. not the customer's fault but the manufacturer's, and there's no mention of that on their documentation.

Dealer Electronic Services was AMAZING Dealer Electronic Services was AMAZING, PUTTING BOTH MY DASH CAM AND MY GPS DEVISE IN. THEY SHOULD GET ONE MILLION STARS.

Blackview rugged mobiles Recently I became a Blackview mobile phone convert. The reason is simple despite one disappointing model, I have found that they are built like tanks. Being disabled I now have two in case of unexpected emergencies, both are waterproof and very tough. Following my latest purchase I received a free Bluetooth speaker after I registered the warranty plus received an 14 day extension to the warranty. Please note that the mobiles I have are both of the tough and waterproof variety. Purchased both on Amazon. Now for the downside you have to pay a bit more for this type of mobile and really need to search for a bargain as the prices increase, but this is still worthwhile as I can't afford the better and sometimes lesser brands.