I wanted assistance in choosing a… I wanted assistance in choosing a blackview phone that would meet the needs I had. I tried reaching out via chat, sat there for almost 2 hours at number one in que with no response. Looked for contact number, finally found one which just led to a recording stating busy and was disconnected. If this is the type of service I can expect once I purchase a phone I have to rethink my position on wanting a blackview.

Customer support I am giving Blackview USA 4 stars because of the helpful information I received from customer support. At first I was disappointed because no one responded in the customer service chat box. I also sent an email and then got a response within a couple hours. I've had a terrible experience trying to get support from Blackview Global. My advice is to stick with Blackview USA when it comes to customer service.

terrible sound quality and not waterproof right out of the box my bl8800 pro has terrible sound for phone calls and messages. it's, so far been impossible to reach anyone to fix this. also this issue is pretty common but on its site/s there's a section that talks about poor audio, and it only addresses problems that are caused by dirt in the mic(customers fault) and water in the mic (again customers fault) even though they claim that it's waterproof and not water resistant. not the customer's fault but the manufacturer's, and there's no mention of that on their documentation.

Blackview tab11 used about 6months now… Blackview tab11 used about 6months now battery is dead

I bought a Blackview Smart Watch I bought a Blackview Smart Watch. Battery is strong, it's waterproof and it has many features found on much more expensive watches. Good customer service too.